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At Rhinox Active, you have 15 days from the delivery date to return an item for a refund or exchange. Items must be unused, in original condition, and include all tags and packaging. Proof of purchase is required.
Refunds are processed once your return is received and approved by our team. They are issued to your original payment method within 1–3 business days. You’ll be notified by email once your refund is on the way.
Exchanges are only available for defective or damaged items. If you need a replacement, contact us at hello@rhinoxactive.com.au.
For change-of-mind returns, you are welcome to return eligible items within 15 days, but return shipping is at your own cost. We recommend using tracked shipping for peace of mind.
To start a return, visit our Support Page, include your order number, and package the item securely.
Please check your order upon arrival. If you receive a damaged or incorrect item, contact us within 4 days and keep the item and packaging for inspection.
For any questions, reach out via our Support Page. We're here to help and committed to making your experience smooth and stress-free.
Our Bundle Starter Pack is designed to elevate your workout experience with essential, high-quality gear. This all-in-one pack includes:
- Premium Protein Container: BPA-free, airtight, with a flip-top lid and wide mouth for easy scooping and mixing.
- Heavy-Duty Lifting Straps: Designed to enhance your weightlifting experience. Crafted from high-quality nylon, these straps provide superior strength and resilience, ensuring a secure grip on bars and weights. The adjustable, ergonomic design reduces hand fatigue and slippage, making them perfect for heavy lifts and extended workouts.
- Ultra-Soft Gym Seat Cover Towels: Absorbent suede towels that are lightweight, quick-drying, anti-bacterial and and perfect for equipment coverage.
Invest in this comprehensive starter pack to take your fitness journey to the next level with convenience and reliability.
WHAT OUR FELLOWS SAY

15 Day Money Back Guarantee
FAQs
Quick Processing: We process all orders within 1–4 business days, ensuring your items are on their way to you as quickly as possible. Free Delivery: Due to high demand, our standard delivery time is 7–15 business days. Some remote areas may take slightly longer, but we’re working hard to get your order to you as soon as possible. We appreciate your patience—it’s how we’re able to offer unique products at great value. Please note that business days are Monday through Friday, excluding public holidays. Once your order is dispatched, you will receive a shipping confirmation email with tracking details. Experience the convenience of swift and cost-free shipping every time you shop with us!
You have 15 days from delivery to return items for a refund or exchange. Products must be unused, in original condition, with tags and proof of purchase. Refunds are processed within 1–3 business days after approval. Exchanges are only for damaged or defective items—contact us at hello@rhinoxactive.com.au. For change-of-mind returns, return shipping is at your cost. Please report any damaged or incorrect items within 4 days. To start a return, visit our Support Page.