Delivery & Shipping Policy

 

Delivery & Shipping Policy

Thank you for shopping with us! Please review our shipping policy to understand how and when your order will be shipped.

DOMESTIC DELIVERY

Standard Delivery:

• Delivery Time: 3-8 business days via Australia Post.
• Order Processing: Orders are usually dispatched within 2 business days.

 

Express Post:

• Delivery Time: 1-4 business days via Australia Post.
• Order Processing: Orders are usually dispatched within 2 business days.

 

Please note that business days are Monday through Friday, excluding holidays. Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

 

INTERNATIONAL SHIPPING

We currently do not offer international shipping. However, we are planning to expand our shipping options to include international destinations in the next few months. Stay tuned for updates!

 

Additional Information

• Shipping times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions or carrier delays.
• If you have any questions or need assistance with your order, please contact our customer service team on our website (contact us here) or in a live chat.

 

PROCESSING YOUR ORDER

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

We are more than happy to write instructions as instructed. If you choose to have your order left if you are not at home, responsibility for your order is yours but contact us immediately here on our website.

 

TRACKING ORDERS

All orders delivered within Australia automatically have tracking. If your order has not arrived please send us a message here on our website.

 

We appreciate your understanding and look forward to providing you with an exceptional shopping experience. Thank you for your support! 

-Rhinox Active