Privacy policy
Privacy Policy
This Privacy Policy explains how Rhinox Active (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.rhinoxactive.com.au
Personal Information We Collect
When you visit our Site, we automatically gather certain information about your device. This may include details about your browser, IP address, time zone, and cookies stored on your device. As you browse, we also collect information about the pages or products you view, how you found our Site, and how you interact with it. We refer to this as Device Information.
How Device Information Is Collected
We collect Device Information using technologies such as:
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Cookies, which are small data files placed on your device
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Log files, which record activity on the Site such as IP address, browser type, and timestamps
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Pixels, tags, and web beacons, which help us understand browsing behaviour
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Marketing and analytics tools, which may track how visitors move through the Site
When you make or attempt to make a purchase, we collect information including your name, billing and shipping address, payment details, email address, and phone number. This is referred to as Order Information.
Personal Information in this policy includes both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
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Process and fulfil orders
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Arrange delivery
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Send order confirmations and invoices
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Communicate with you about your purchase
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Detect and prevent fraud or unauthorised activity
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Send marketing messages via email or SMS when you have given consent
We use Device Information to:
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Improve and optimise our website experience
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Understand how customers browse and interact with the Site
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Measure the effectiveness of advertising campaigns
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Assist with security and fraud prevention
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Show relevant ads through third-party advertising platforms
Sharing Your Personal Information
We share your personal information only when necessary to operate our business effectively.
For example:
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Our online store is powered by Shopify, which processes customer data on our behalf
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We use Google Analytics to better understand how visitors use our Site
We may also share personal information if required to comply with laws, regulations, court orders, or lawful government requests, or to protect our legal rights.
Advertising & Marketing
We may use your personal information to show you advertisements or marketing communications that may be relevant to you.
You can opt out of targeted advertising through:
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Facebook Ad Settings
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Google Ad Settings
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The Digital Advertising Alliance opt-out portal
Do Not Track
Please note that we do not change our data collection practices when we receive a “Do Not Track” signal from your browser.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and request corrections or deletion.
To exercise these rights, please contact us using the details below.
Your information may be transferred and stored outside Europe, including in countries such as Canada and the United States.
Data Retention
We keep your Order Information for our records unless you request that it be deleted, or unless we are legally required to retain it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal requirements. Updates will be posted on this page.
Minors
Our Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, or if you have questions or requests, please contact us at: